SEARCH CRAFT PRIVACY POLICY

Last updated 06.02.24

Search Crafts' privacy policy is a thorough explanation of how we plan to use any personal information that we collect through our website. It serves as a legal document meant to protect both customers and companies.

Our contact details:

Name: Search Craft Ltd

Address: 1 Stanmore Road, Watford, Hertfordshire, WD24 5ET

Phone Number: +44 7311898618

E-mail: jessica@searchcraft.co.uk

The type of personal information we collect:

We currently collect and process the following information:

Name
Company
Email address

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To contact customers if an online form has been submitted
To understand the nature of their business (company) to better understand customer requests

We only use the information that you have given us in order to contact you back directly.

We do not share your information with any other external vendors.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting jessica@searchcraft.co.uk

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information:

Your information is securely stored.

We keep email addresses for up to a one-year period at maximum.

We will then dispose of your information by securely destroying it.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request:

Name: Jessica Cooke

Address: 1 Stanmore Road, Watford, Hertfordshire, WD24 5ET

Phone Number: +44 7311898618

E-mail: jessica@searchcraft.co.uk

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us or you can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk